Customer Support Manager

Aggreko

Cannock, ,
Customer service leadership experience
Billing team management over $250m revenue
Crm proficiency such as salesforce or dynamics
Aggreko is the global leader in providing energy solutions that help businesses grow and communities thrive

Job Summary

  • Aggreko is the global leader in providing energy solutions that help businesses grow and communities thrive.
  • The role involves leading Customer Service, Fuel Planning, and Billing teams to drive operational excellence and deliver exceptional customer satisfaction.
  • Employees enjoy a generous benefits package, holiday flexibility, personal development opportunities, and support for volunteering in the community.

Matching Summary

Aggreko is the global leader in providing energy solutions that help businesses grow and communities thrive.

Skills & Requirements

Must-have

  • Customer Service leadership experience
  • Billing team management over $250m revenue
  • CRM proficiency such as Salesforce or Dynamics
  • Revenue cycle improvement
  • Customer satisfaction enhancement
  • Operational excellence in customer support

Nice-to-have

  • Focus on personal development
  • Community volunteering support
  • Employee Assistance Programme access
  • Culture of professionalism and accountability

Key Requirements

  • Extensive leadership experience in customer service
  • Experience managing billing for >$250m annual revenue
  • Proven track record improving customer satisfaction
  • Strong CRM system proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter