Not specified; not specified; medical benefits, tr...
5 days onsite (including weekends)
Manage high volume inbound and outbound calls
Operate i-slash booking system accurately
Provide clear information on monthly promotions
MUSEE PLATINUM TOKYO is seeking a Call Centre Representative in Singapore to manage inbound and outbound calls while delivering exceptional customer service. The role involves booking appointments, handling customer inquiries, and resolving complaints, with a focus on maintaining high customer satisfaction
Job Summary
The role involves managing a high volume of inbound and outbound calls to deliver excellent customer service.
Employees are responsible for operating the I-slash booking system to maintain zero unresolved calls and booking inquiries daily.
Benefits include medical coverage, transport allowance, and other incentives for working five days a week including weekends.
Matching Summary
Match Score: 85
MUSEE PLATINUM TOKYO is seeking a Call Centre Representative in Singapore to manage inbound and outbound calls while delivering exceptional customer service. The role involves booking appointments, handling customer inquiries, and resolving complaints, with a focus on maintaining high customer satisfaction.
Salary
Not specified; Not specified; Medical benefits, transport allowance, and other incentives
Skills & Requirements
Must-have
Manage high volume inbound and outbound calls
Operate I-slash booking system accurately
Provide clear information on monthly promotions
Book and update reservations with precision
Respond efficiently to emails SMS and online inquiries
Nice-to-have
Proficiency in additional languages like Mandarin
Friendly and professional approach to customers
Ability to multitask and set priorities effectively
Experience handling customer complaints and feedback
Key Requirements
Proficiency in additional languages (e.g., Mandarin)