Service Representative (german-speaking) - Volkswagen - Remote

Concentrix

Braga, Portugal
Fully remote
German c1 written and oral
English b2 level
Respond to customer inquiries
As a Customer Service Representative for Volkswagen in Portugal (Remote), you will ensure that performance goals are met across all operations

Job Summary

  • As a Customer Service Representative for Volkswagen in Portugal (Remote), you will ensure that performance goals are met across all operations.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • In this role, we offer benefits that help you support your unique lifestyle, including full paid training and career development programs.

Matching Summary

As a Customer Service Representative for Volkswagen in Portugal (Remote), you will ensure that performance goals are met across all operations.

Skills & Requirements

Must-have

  • German C1 written and oral
  • English B2 level
  • Respond to customer inquiries
  • Maintain CRM documentation
  • Work from Home Portugal

Nice-to-have

  • Automotive and digital products knowledge
  • Passion for continuous learning
  • Solution-oriented mindset

Key Requirements

  • 1 year experience call center
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter