Technical Support Engineer

AIRWALLEX

Singapore, Singapore
On-site
Technical support and consulting
Troubleshooting code, software, hardware
Installing and configuring test environments
Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide

Job Summary

  • Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide.
  • You will be working directly with developers, merchants and internal teams on post integration issues to provide technical support, consulting and best practices.
  • Airwallex is a technology company that revolutionises the way businesses operate globally, offering real-time, reliable and cost-effective financial solutions.

Matching Summary

Airwallex is the only unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide.

Skills & Requirements

Must-have

  • Technical support and consulting
  • Troubleshooting code, software, hardware
  • Installing and configuring test environments
  • Communicating technical issues
  • Identifying product irregularities
  • Developing technical information for customers

Nice-to-have

  • Founder-like energy and impact
  • Accelerated learning and ownership
  • Move fast with good judgment
  • Dig deep with curiosity
  • Humble and collaborative
  • Use AI to work smarter

Key Requirements

  • Bachelor's degree or above in Computer Science
  • 2-5 years of working experience
  • Excellent English and Chinese communication skills
  • Strong troubleshooting and problem-solving skills
  • Prioritization and ticket handling
  • Sufficient technical knowledge for development team communication
  • Quick learning of technology and new products

Work Rights

Not specified

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