Cluster Reservations Agent

Four Seasons Hotels Ltd

Milan, Italy
Competitive salary; comprehensive benefits pyckage...
Fluency in english and italian languages
Experience with property management systems like opera
Ability to handle multiple telephone calls simultaneously
The role involves managing reservations for Four Seasons Hotel Milano and San Domenico Palace, Taormina while ensuring the highest standards of luxury service

Job Summary

  • The role involves managing reservations for Four Seasons Hotel Milano and San Domenico Palace, Taormina while ensuring the highest standards of luxury service.
  • Candidates must possess fluency in both English and Italian and have the legal right to work in Italy.
  • The position offers a competitive salary, comprehensive benefits, and opportunities for career development within a global hospitality brand.

Matching Summary

The role involves managing reservations for Four Seasons Hotel Milano and San Domenico Palace, Taormina while ensuring the highest standards of luxury service.

Salary

Competitive Salary; Comprehensive benefits package; Not specified

Skills & Requirements

Must-have

  • Fluency in English and Italian languages
  • Experience with Property Management Systems like Opera
  • Ability to handle multiple telephone calls simultaneously
  • Knowledge of hotel operations and services
  • Proficiency with computer systems including Fusion and Workday

Nice-to-have

  • Passion for delivering luxury guest experiences
  • Strong interpersonal and relationship building skills
  • Proactive approach to problem solving
  • Team player with excellent organizational skills
  • Attention to detail in reservation coding

Key Requirements

  • Legal right to work in Italy
  • Fluency in English and Italian
  • Prior experience with Opera PMS preferred

Work Rights

Must possess legal right to work in Italy

Tailored Resume

Cover Letter