Technical Support Specialist I - Bar Harbor

thejacksonlaboratory.de

Bar Harbor, ME, US
$25.34 - $36.75 ph
**
Foundational technical support
High-quality customer service
Basic troubleshooting skills
** The Jackson Laboratory is seeking a Technical Support Specialist I in Bar Harbor, ME, to provide foundational technical support for end-user computing systems and applications. The role emphasizes customer service, troubleshooting, and adherence to IT standards, with opportunities for skill development in a collaborative environment. **

Job Summary

  • The Technical Support Specialist I provides foundational technical support for end-user computing systems.
  • This role resolves routine issues and supports standard hardware deployments.
  • The Jackson Laboratory is dedicated to discovering precise genomic solutions for disease.

Matching Summary

Match Score: 75

** The Jackson Laboratory is seeking a Technical Support Specialist I in Bar Harbor, ME, to provide foundational technical support for end-user computing systems and applications. The role emphasizes customer service, troubleshooting, and adherence to IT standards, with opportunities for skill development in a collaborative environment. **

Salary

$25.34 - $36.75

Skills & Requirements

Must-have

  • Foundational technical support
  • High-quality customer service
  • Basic troubleshooting skills

Nice-to-have

  • Effective communication skills
  • Commitment to ongoing learning
  • Familiarity with ITSM platforms

Key Requirements

  • 1 to 3 years of experience in technical support
  • Basic knowledge of operating systems
  • High School Diploma or GED required

Work Rights

Not specified

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