The Director of IT leads technology oversight across HPL Hotels & Resorts' managed properties to ensure operational efficiency and enhanced guest experiences
Job Summary
The Director of IT leads technology oversight across HPL Hotels & Resorts' managed properties to ensure operational efficiency and enhanced guest experiences.
This role requires enforcing group technology standards, cybersecurity protocols, and managing critical hospitality systems like PMS, POS, and CRS.
Candidates must have experience in luxury hotel environments including involvement in refurbishments, pre-openings, or brand conversion projects.
Matching Summary
The Director of IT leads technology oversight across HPL Hotels & Resorts' managed properties to ensure operational efficiency and enhanced guest experiences.
Skills & Requirements
Must-have
Luxury hotel environment experience
Oracle OPERA Shiji Micros knowledge
Cybersecurity compliance ISO 27001
IT budget approval and CAPEX management
Vendor relationship and performance management
Nice-to-have
Experience with brand conversion projects
Knowledge of smart building systems integration
Strong strategic planning capabilities
Proactive risk identification skills
Key Requirements
Experience in luxury or branded hotel environments
Familiarity with Oracle OPERA, Shiji, Micros platforms
Knowledge of ITIL frameworks and PCI compliance
Experience coordinating IT with Engineering and MEP teams