Process Analyst-operational Excellence

SHORE Solutions Inc

Six sigma green belt certification required
Dmaic methodology expertise
Power bi or tableau dashboard creation
The Business Analyst serves as a strategic architect of efficiency focused on operational excellence and data-driven improvement

Job Summary

  • The Business Analyst serves as a strategic architect of efficiency focused on operational excellence and data-driven improvement.
  • This role is accountable for measurable performance outcomes including cost reduction, quality improvements, and cycle time optimization.
  • Candidates will lead end-to-end improvement initiatives using DMAIC while coaching teams on root cause analysis and continuous improvement frameworks.

Matching Summary

The Business Analyst serves as a strategic architect of efficiency focused on operational excellence and data-driven improvement.

Skills & Requirements

Must-have

  • Six Sigma Green Belt certification required
  • DMAIC methodology expertise
  • Power BI or Tableau dashboard creation
  • Statistical analysis with regression and hypothesis testing
  • Value Stream Mapping and Lean principles

Nice-to-have

  • Six Sigma Black Belt certification preferred
  • Mentoring junior analysts and operational leaders
  • Advanced Excel and Minitab proficiency
  • Stakeholder influence and data-led decision facilitation
  • Experience in contact center or back office services

Key Requirements

  • Six Sigma Green Belt certification (minimum)
  • Six Sigma Black Belt certification (preferred)
  • Lean Six Sigma (LSS) certification (highly preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter