Customer Experience Associate

TD Bank

Spruce Grove, Alberta, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions accurately
Understand and determine customer needs
Respond and resolve customer concerns
TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice

Job Summary

  • TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice.
  • This role involves processing financial transactions, understanding customer needs, and promoting banking solutions for a positive customer experience.
  • TD offers growth opportunities, skill development, and a comprehensive Total Rewards package including salary, benefits, and career development programs.

Matching Summary

TD Canada Trust is the frontline of TD Bank, building deep customer relationships through transactions and advice.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Understand and determine customer needs
  • Respond and resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Think like a customer
  • Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Build a positive work environment

Key Requirements

  • High School diploma and/or 1+ years relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning, and time management skills
  • Proficiency in MS Office and internet usage
  • Initiative, accuracy, and detail-orientation
  • Dynamic communicator with customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter