Forms Business Analyst

Manulife

Hybrid
2 years of operations experience
Strong understanding of insurance products
Form design and accessibility standards
Manulife is seeking a Forms Business Analyst responsible for the development and management of business forms supporting insurance operations. The role requires strong communication and analytical skills, with a focus on compliance and user experience, while working in a hybrid environment

Job Summary

  • This role is responsible for the end-to-end development, lifecycle management, and governance of business forms that support insurance operations.
  • The position partners closely with internal clients, vendors, and stakeholders to ensure forms are accurate, compliant, accessible, and user-friendly.
  • As part of our global team, we'll support you in shaping the future you want to see while fostering a flexible environment where well-being and inclusion are prioritized.

Matching Summary

Match Score: 85

Manulife is seeking a Forms Business Analyst responsible for the development and management of business forms supporting insurance operations. The role requires strong communication and analytical skills, with a focus on compliance and user experience, while working in a hybrid environment.

Skills & Requirements

Must-have

  • 2 years of Operations experience
  • Strong understanding of insurance products
  • Form design and accessibility standards
  • Stakeholder communication and negotiation
  • User acceptance testing support

Nice-to-have

  • Prior Quality Analyst experience
  • Knowledge of form design standards
  • Structured problem identification skills
  • Experience with Records Retention policies

Key Requirements

  • Minimum 2 years Operations experience
  • Solid written communication skills
  • Proficiency in Excel, Word, Outlook, SharePoint

Work Rights

Not specified

Tailored Resume

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