Senior Client Relations Administrator (hybrid)

Data CommuniquA Inc

Edgewood, NY, United States
Base: $32.00 - $35.00 ph; bonus/equity: bonus elig...
Hybrid
Client relationship management experience
Stewardship client services
Proxy voting and disclosure products
Serve as the day-to-day contact for assigned clients, fostering trusted partnerships and ensuring consistent, high-quality client experience

Job Summary

  • Serve as the day-to-day contact for assigned clients, fostering trusted partnerships and ensuring consistent, high-quality client experience.
  • Proactively manage client expectations, address inquiries, and resolve escalations with professionalism and urgency.
  • Identify opportunities to enhance client solutions, strengthen product adoption, and improve operational processes.

Matching Summary

Serve as the day-to-day contact for assigned clients, fostering trusted partnerships and ensuring consistent, high-quality client experience.

Salary

Base: $32.00 - $35.00 per hour; Bonus/Equity: Bonus Eligible; Benefits: Comprehensive benefit offerings

Skills & Requirements

Must-have

  • Client relationship management experience
  • Stewardship Client Services
  • Proxy Voting and Disclosure products
  • Client and product liaison
  • Operational stability
  • Exceptional service delivery

Nice-to-have

  • Developing your career
  • Helping others along the way
  • Dynamic team environment
  • Trusted partnerships
  • Continuous improvement focus

Key Requirements

  • 3-5 years of experience in client relationship management
  • Experience with proxy governance, stewardship, or institutional account servicing is a plus
  • Familiarity with shareholder voting, proxy operations, or financial market operations is a plus
  • Strong organizational, analytical, and communication skills
  • Proficiency in Microsoft Office Suite; advanced Excel skills preferred

Work Rights

Not specified

Tailored Resume

Cover Letter