The Connect and Assure Specialist role at nbn offers an opportunity to contribute to Australia's digital infrastructure by managing business customer orders and incidents. Candidates should possess strong telecommunications knowledge and operational experience, along with excellent communication skills
Job Summary
The role involves managing communications across stakeholders, diagnosing and resolving issues, and continuously improving operational processes to drive timely outcomes for nbn business customers.
Candidates must possess strong technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC with Tier 2 troubleshooting capabilities.
nbn offers equal employment opportunities, great training, true flexible working arrangements, and is committed to an inclusive, diverse, and supportive workplace.
Matching Summary
Match Score: 85
The Connect and Assure Specialist role at nbn offers an opportunity to contribute to Australia's digital infrastructure by managing business customer orders and incidents. Candidates should possess strong telecommunications knowledge and operational experience, along with excellent communication skills.