Agente De Servicio Al Cliente - Mercado Español - Industria Farmacéutica Is02

Concentrix

Barcelona, Spain
Base: 17,458 euros gross; bonus/equity: up to 720 ...
Bilingual spanish and catalan
Customer call handling
Invoice and order management
As a Customer Service Advisor in the pharmaceutical industry, you will handle customer calls, provide information, resolve issues, and manage invoices and orders

Job Summary

  • As a Customer Service Advisor in the pharmaceutical industry, you will handle customer calls, provide information, resolve issues, and manage invoices and orders.
  • The company offers a permanent contract with a rotating schedule, a competitive salary with bonus potential, and comprehensive paid training.
  • Concentrix is committed to creating a diverse and inclusive workplace where employees can learn and develop professionally.

Matching Summary

As a Customer Service Advisor in the pharmaceutical industry, you will handle customer calls, provide information, resolve issues, and manage invoices and orders.

Salary

Base: 17,458 euros gross; Bonus/Equity: up to 720 euros gross per year; Benefits: Not specified

Skills & Requirements

Must-have

  • Bilingual Spanish and Catalan
  • Customer call handling
  • Invoice and order management
  • Excellent customer service quality

Nice-to-have

  • Dynamic and responsible attitude
  • Good communication and organizational skills
  • Teamwork capabilities
  • Willingness to learn and go beyond

Key Requirements

  • Bilingual proficiency in Spanish and Catalan
  • Minimum user-level office software knowledge
  • SAP knowledge is a plus
  • Pharmaceutical or healthcare sector knowledge is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter