Senior Technical Support Analyst @marshtech

Marsh & McLennan Companies Inc

Cluj-Napoca, Romania
Base: not specified; bonus/equity: performance bon...
Hybrid (at least three days a week in the office)
Windows server platform proficiency
Sql and progress database experience
3-5 years system support experience
Marsh & McLennan Companies Inc is seeking a Senior Technical Support Analyst for their Marsh Risk Technology team in Cluj-Napoca, Romania. The role involves providing technical support for applications and platforms, data management, and collaborating with teams to ensure operational stability, with a hybrid working model requiring at least three days in the office

Job Summary

  • This hybrid role requires working at least three days a week in the Cluj Napoca office to support daily operational stability and compliance.
  • The successful candidate will manage system controls, data imports/exports, and collaborate with vendors to maintain the LevelX application.
  • Employees benefit from a flexible benefits package up to 20% of annual salary, 30+ days off, and a performance bonus scheme.

Matching Summary

Match Score: 85

Marsh & McLennan Companies Inc is seeking a Senior Technical Support Analyst for their Marsh Risk Technology team in Cluj-Napoca, Romania. The role involves providing technical support for applications and platforms, data management, and collaborating with teams to ensure operational stability, with a hybrid working model requiring at least three days in the office.

Salary

Base: Not specified; Bonus/Equity: Performance bonus scheme available; Benefits: Up to 20% flexible benefits budget; 30+ days off; Pension, Medical Insurance

Skills & Requirements

Must-have

  • Windows Server platform proficiency
  • SQL and Progress database experience
  • 3-5 years system support experience
  • Data validation and reconciliation skills
  • LevelX application collaboration
  • English language fluency

Nice-to-have

  • Dutch language skills
  • Collaborative team mindset
  • Proactive continuous improvement approach
  • Strong interpersonal communication
  • Detail-oriented data accuracy focus

Key Requirements

  • 3-5 years managing system support
  • Fluency in English required
  • Solid understanding of insurance industry workflows

Work Rights

Not specified

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