The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently
Job Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
This role works closely with Operations and IT teams to gather requirements, document processes, coordinate system enhancements, execute testing, and resolve incidents.
At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.
Matching Summary
The Systems Analyst supports day-to-day operational systems by translating business needs into functional system solutions and ensuring applications run reliably and efficiently.
Skills & Requirements
Must-have
gather and document functional requirements
process flows and system specifications
system enhancements and configurations
testing (UAT/SIT) and release support
analyze operational data
integrations between systems and data flows
production support best practices
Nice-to-have
problem solving mindset
customer and service orientation
collaboration and teamwork
organization and attention to detail
adaptability
clear communication
Key Requirements
Solid understanding of operational processes
Experience gathering and documenting requirements
Familiarity with system enhancements, configurations, testing
Ability to analyze operational data
Understanding of system integrations
Experience coordinating with IT teams
Knowledge of change management and production support