Success Architect/readiness Architect

Salesforce

Not specified
Agentforce and data cloud product knowledge
Customer use case mapping
Product feedback documentation
Salesforce is seeking a Success Architect/Readiness Architect to join their Cloud Success Readiness team, focusing on enhancing customer experiences with the Agentforce and Data Cloud product portfolios. The ideal candidate will have extensive experience in the SaaS industry and a strong understanding of Salesforce products, along with excellent communication and collaboration skills

Job Summary

  • You will work closely with Readiness Architects, Technology & Product (T&P) and our Customer Success Group (CSG) teams to ensure that we are delivering customer success to every customer at scale.
  • As a Readiness Architect, you will be responsible for understanding the Agentforce and Data Cloud product portfolio, maintaining deep knowledge of product capabilities, and how they map to key customer use cases.
  • Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.

Matching Summary

Match Score: 85

Salesforce is seeking a Success Architect/Readiness Architect to join their Cloud Success Readiness team, focusing on enhancing customer experiences with the Agentforce and Data Cloud product portfolios. The ideal candidate will have extensive experience in the SaaS industry and a strong understanding of Salesforce products, along with excellent communication and collaboration skills.

Skills & Requirements

Must-have

  • Agentforce and Data Cloud product knowledge
  • customer use case mapping
  • product feedback documentation
  • collaboration with cross-functional teams
  • SaaS industry experience

Nice-to-have

  • beginner's mind approach
  • bias for action
  • conflict management skills
  • negotiating skillfully
  • critical and strategic thinking

Key Requirements

  • 8+ years individual contributor SaaS experience
  • Salesforce Developer Experience required
  • Hands-on Agentforce and Data Cloud experience

Work Rights

Not specified

Tailored Resume

Cover Letter