Principal Agency Ops Coordinator

Capital One

McLean, VA, United States
Mclean, va: $62,500 - $71,300; bonus/equity: not s...
Manage insurance team mailbox
Follow up on certificates and invoices
Maintain servicing system mccracken
The Principal Agency Ops Coordinator manages the insurance team mailbox and ensures timely collection of certificates, invoices, and policies for multifamily loans

Job Summary

  • The Principal Agency Ops Coordinator manages the insurance team mailbox and ensures timely collection of certificates, invoices, and policies for multifamily loans.
  • This role requires proactive communication with internal stakeholders, external borrowers, insurance agents, and third-party vendors to resolve inquiries and maintain high service quality.
  • Capital One offers a comprehensive benefits package including health, financial, and other well-being support for eligible full-time employees.

Matching Summary

The Principal Agency Ops Coordinator manages the insurance team mailbox and ensures timely collection of certificates, invoices, and policies for multifamily loans.

Salary

McLean, VA: $62,500 - $71,300; Bonus/Equity: Not specified; Benefits: Comprehensive health, financial, and well-being support

Skills & Requirements

Must-have

  • Manage insurance team mailbox
  • Follow up on certificates and invoices
  • Maintain Servicing system McCracken
  • Upload documents to OneView repository
  • Multi-task and meet strict deadlines

Nice-to-have

  • Superior customer service skills
  • Detail oriented and organized
  • Self-motivated professional
  • Proactive communication style

Key Requirements

  • High School Diploma or GED
  • 2 years experience in financial services
  • 2 years Microsoft Office or Google Suite
  • Not sponsored for new employment authorization

Work Rights

Must have US work authorization; no sponsorship provided

Tailored Resume

Cover Letter