Front Office Supervisor

Mainsailbeachinncareers

Front desk operations
Guest relations
Customer service skills
The Front Office Supervisor will work to support the Front Office Manager and will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator

Job Summary

  • The Front Office Supervisor will work to support the Front Office Manager and will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator.
  • The person in this role will ensure the Front Desk Staff provides exemplary service to all hotel guests to deliver a memorable guest experience.
  • Assist in management, training, motivation, and coaching Front Desk staff to embody hotel culture and provide guests with highest level of service.

Matching Summary

The Front Office Supervisor will work to support the Front Office Manager and will be responsible for the day-to-day Front Office Operations including the staff of the Front Desk, Night Audit, Valets Operation, and PBX Operator.

Skills & Requirements

Must-have

  • Front Desk operations
  • Guest relations
  • Customer service skills
  • Coaching and training team
  • Technology use

Nice-to-have

  • Enthusiastic and fun personality
  • Take work seriously but not themselves
  • Showcase resort story

Key Requirements

  • Previous hospitality supervisory experience
  • Experience in hotel Front Desk positions
  • High school diploma, equivalent, or higher
  • Proven experience in guest relations

Work Rights

Not specified

Tailored Resume

Cover Letter