Bilingual New Business Case Coordinator

BMO

Toronto, Canada
Base: $38,500.00 - $71,000.00; bonus/equity: not s...
Proactive case management
Respond to inquiries
Manage new business applications
The primary purpose of the New Business Case Coordinator role is to provide proactive case management, respond to case specific inquiries and escalated new business department inquiries

Job Summary

  • The primary purpose of the New Business Case Coordinator role is to provide proactive case management, respond to case specific inquiries and escalated new business department inquiries.
  • Act as the primary contact for external Account Administrators, MGA partners throughout the New Business and underwriting process via one-on-one relationship, work assignment or email inquiry and by ensuring issues, questions and status inquiries are responded to promptly and accurately within defined SLA.
  • BMO offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans.

Matching Summary

The primary purpose of the New Business Case Coordinator role is to provide proactive case management, respond to case specific inquiries and escalated new business department inquiries.

Salary

Base: $38,500.00 - $71,000.00; Bonus/Equity: Not specified; Benefits: health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Proactive case management
  • Respond to inquiries
  • Manage new business applications
  • Provide proactive updates
  • Manage client expectations
  • Adhere to business conduct

Nice-to-have

  • High-performance culture
  • Positive work ethic
  • Advisor partnership
  • Exceptional customer service
  • High sense of urgency
  • Flexible and adaptable
  • Positive and enthusiastic attitude

Key Requirements

  • High school diploma
  • 3+ years' experience in New Business or Underwriting Support
  • Excellent English written and oral communication skills
  • Fluently bilingual in French and English

Work Rights

Not specified

Tailored Resume

Cover Letter