Administrative Assistant / Customer Service

Yurok Telecommunications Corporation

Eureka, CA, United States
Base: $24.88- $37.64; bonus/equity: not specified;...
On-site
Customer communication management
Scheduling and coordination
Executive administrative support
This role provides essential customer service and administrative support across the organization by serving as a primary point of contact for inbound communications, coordinating scheduling, and supporting executive operations

Job Summary

  • This role provides essential customer service and administrative support across the organization by serving as a primary point of contact for inbound communications, coordinating scheduling, and supporting executive operations.
  • The position focuses on delivering proactive, high-quality customer service, managing customer records, resolving inquiries and complaints, organizing internal resources, and assisting with community outreach efforts.
  • Strong communication, organization, and customer-focused problem-solving skills are essential for success in this role.

Matching Summary

This role provides essential customer service and administrative support across the organization by serving as a primary point of contact for inbound communications, coordinating scheduling, and supporting executive operations.

Salary

Base: $24.88- $37.64; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer communication management
  • Scheduling and coordination
  • Executive administrative support
  • File and supply organization
  • Customer record management
  • Internal and external communication

Nice-to-have

  • Proactive customer service
  • Community outreach support
  • Problem-solving skills

Key Requirements

  • AA degree or 1-3 years experience
  • Willingness to acquire certifications/training
  • Equivalent education/training/experience considered

Work Rights

Subject to Yurok Tribe's hiring preference

Tailored Resume

Cover Letter