Patient Service Representative (psr) - Primary Care Clinic

Advocate Health

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
Onsite
Hipaa compliance knowledge
Insurance verification skills
Electronic health record proficiency
Advocate Health is seeking a full-time Patient Service Representative for their Primary Care Clinic, responsible for patient check-in, registration, and ensuring compliance with healthcare regulations. The ideal candidate will demonstrate exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment

Job Summary

  • The role creates the initial electronic health record to serve as the foundation for all patient medical records used by the healthcare team.
  • Employees must verify complete demographic and insurance information while collecting co-pays to ensure timely payment and prevent billing issues.
  • Advocate Health offers comprehensive benefits including health and welfare coverage, retirement plans with employer match, and educational assistance programs.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative for their Primary Care Clinic, responsible for patient check-in, registration, and ensuring compliance with healthcare regulations. The ideal candidate will demonstrate exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Paid Time Off, Medical/Dental/Vision, Retirement Match

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record proficiency
  • High-volume patient registration
  • Cash handling and payment collection

Nice-to-have

  • Strong problem-solving abilities
  • Excellent customer service recovery
  • Collaborative team player
  • Multitasking in fast-paced environment
  • Patient portal education experience

Key Requirements

  • High School Diploma or GED required
  • No prior experience required
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter