Bilingual Patron Experience Associate (part-time) - Edgewater Library

Wearejefferson

Edgewater, CO, USA
Base: $23.39 - $29.24 ph; bonus/equity: not specif...
Bilingual spanish/english fluency
Customer service skills
Library patron assistance
This part time (20 hours per week) position is fully eligible for benefits including dental, medical, vision insurance, paid time off, holidays, retirement matching, wellness programs, and tuition reimbursement

Job Summary

  • This part time (20 hours per week) position is fully eligible for benefits including dental, medical, vision insurance, paid time off, holidays, retirement matching, wellness programs, and tuition reimbursement.
  • The role involves providing high-level customer service to a diverse community, including assisting patrons in person, by phone, mail, and electronically, as well as promoting and presenting library programs both onsite and offsite.
  • Employees in this union position are represented by AFSCME and are eligible for union membership under the collective bargaining agreement.

Matching Summary

This part time (20 hours per week) position is fully eligible for benefits including dental, medical, vision insurance, paid time off, holidays, retirement matching, wellness programs, and tuition reimbursement.

Salary

Base: $23.39 - $29.24 per hour; Bonus/Equity: Not specified; Benefits: Standard Benefits including dental, medical, vision, paid time off, holidays, retirement matching, wellness programs, tuition reimbursement

Skills & Requirements

Must-have

  • Bilingual Spanish/English fluency
  • Customer service skills
  • Library patron assistance
  • Reader’s advisory
  • Program presentation and outreach
  • Use of library databases and equipment

Nice-to-have

  • Public library experience
  • Community engagement
  • Team collaboration
  • Content creation for web or social media
  • Conflict resolution skills

Key Requirements

  • Advanced Spanish fluency
  • Minimum one year customer service experience
  • Spanish fluency testing required
  • Part-time 20 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter