Customer Banking Specialist Relief - Dandenong Plaza
CommBank
Dandenong Plaza, Victoria, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
You will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
Articulate financial terms clearly
Ask right questions find solutions
Champion processes procedures
Work in busy retail environment
Nice-to-have
Financial Services experience
Retail or Hospitality experience
Act with integrity
Place customer at centre
See big picture for customers
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions
Ability to work in a busy, commercial and driven retail environment