Senior Patient Service Associate (Inpatient Wards)*(9597) - Alexandra Hospital
NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.
Alexandra, Singapore
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Manage patient admissions discharges transfers
Conduct bedside financial counselling
Maintain patient records data security
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The National University Health System is seeking a Senior Patient Service Associate for its inpatient wards at Alexandra Hospital in Singapore. The role involves delivering excellent customer service, managing patient operations, and supporting team performance while working in a fast-paced hospital environment.
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Job Summary
The role involves providing administrative support and delivering friendly customer service to create a welcoming atmosphere for patients.
You will be responsible for managing patient admissions, discharges, transfers, and conducting bedside financial counselling.
Candidates must be comfortable working in a fast-paced hospital environment with flexible rotating shifts.
Matching Summary
Match Score: 75
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The National University Health System is seeking a Senior Patient Service Associate for its inpatient wards at Alexandra Hospital in Singapore. The role involves delivering excellent customer service, managing patient operations, and supporting team performance while working in a fast-paced hospital environment.
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Skills & Requirements
Must-have
Manage patient admissions discharges transfers
Conduct bedside financial counselling
Maintain patient records data security
Work rotating shifts including weekends
Coordinate ward counter operations
Nice-to-have
Prior supervisory experience in healthcare
Ability to speak a second language
Experience in hospitality or service industries
Proficient in Microsoft Office and multiple systems
Positive can do attitude
Key Requirements
GCE O levels A levels Diploma Nitec Higher Nitec
Singapore Citizen or Permanent Resident status required
Strong analytical communication and interpersonal skills
Comfortable working in different wards when needed
Work Rights
Must be Singapore Citizen or Singapore Permanent Resident