Senior Customer Success Manager

Hornetal

Tokyo, Japan
Fully remote
Customer relationship management
Saas experience
Project management experience
Hornetal is committed to creating a brighter work environment for its employees and customers

Job Summary

  • Hornetal is committed to creating a brighter work environment for its employees and customers.
  • The role involves acting as a liaison between various teams to enhance customer experience.
  • Employees are encouraged to take risks and grow within a supportive company culture.

Matching Summary

Hornetal is committed to creating a brighter work environment for its employees and customers.

Skills & Requirements

Must-have

  • Customer relationship management
  • SaaS experience
  • Project management experience

Nice-to-have

  • Strong communication skills
  • Ability to work cross-functionally
  • Experience with executive stakeholders

Key Requirements

  • 5+ years in customer-facing roles
  • 1+ year project management experience
  • Business-level Japanese communication

Work Rights

Not specified

Tailored Resume

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