Patient Service Representative (psr) - Clinic

692

Chicago, IL, US
Base: $19.80 - $29.70 ph; bonus/equity: not specif...
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
This role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in a busy office setting

Job Summary

  • This role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in a busy office setting.
  • The position requires multi-tasking across patient services, billing entry, and medical record maintenance while adhering to strict confidentiality standards.
  • Advocate Health offers comprehensive benefits including health and welfare coverage, retirement plans with employer match, and paid time off programs.

Matching Summary

This role provides efficient, high-quality service to patients by registering them, verifying insurance, and coordinating appointments in a busy office setting.

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including health, dental, vision, and retirement matching

Skills & Requirements

Must-have

  • High school diploma or equivalent
  • One to two years customer service experience
  • Experience handling difficult callers
  • CRT/PC experience in customer service
  • Ability to lift up to 35 pounds

Nice-to-have

  • Spanish speaker preferred
  • Working knowledge of eClinicalWorks system
  • Strong communication skills
  • Problem-solving for complex patient issues

Key Requirements

  • High school diploma or equivalent required
  • One to two years related customer service experience
  • Experience handling difficult customers or patients

Work Rights

Not specified

Tailored Resume

Cover Letter