Service Delivery Lead – Medical Writing

Roche Holding AG

Competitive salary; annual bonus; private medical ...
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3+ years service delivery management experience
Operational governance in regulated healthcare
Medical writing content production oversight
** Roche is seeking a Service Delivery Lead for Medical Writing to oversee operational service delivery within its Global Digital Hub, ensuring compliance and quality in medical writing across therapeutic areas. The role emphasizes collaboration with various teams, process optimization, and maintaining performance metrics within a highly regulated healthcare environment. **

Job Summary

  • The role involves directing medical writing service delivery across therapeutic areas while ensuring content meets regulatory standards and business objectives.
  • Roche offers a flexible work environment with home office availability typically requiring two office days per week alongside competitive benefits.
  • Candidates will act as the central coordination point between internal stakeholders, business leads, and external vendors to ensure consistent execution against agreed standards.

Matching Summary

Match Score: 75

** Roche is seeking a Service Delivery Lead for Medical Writing to oversee operational service delivery within its Global Digital Hub, ensuring compliance and quality in medical writing across therapeutic areas. The role emphasizes collaboration with various teams, process optimization, and maintaining performance metrics within a highly regulated healthcare environment. **

Salary

Competitive salary; Annual bonus; Private Medical Services and cafeteria package

Skills & Requirements

Must-have

  • 3+ years service delivery management experience
  • Operational governance in regulated healthcare
  • Medical writing content production oversight
  • Cross-functional workflow harmonization
  • Regulatory compliance alignment with medical affairs

Nice-to-have

  • Experience with GenAI tools adoption
  • Pharma environment background
  • ITIL or PMP certification
  • Agile/Scrum methodology knowledge
  • Offshore/onshore team collaboration

Key Requirements

  • University degree in life sciences, quantitative analysis, or communication
  • 3+ years relevant experience in service delivery or operational governance
  • Proven track record in global content workflows within regulated environments

Work Rights

Not specified

Tailored Resume

Cover Letter