The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands
Job Summary
The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands.
This role leads all levels of IT support, oversees platform stability and performance, and ensures adherence to SOX and IT General Controls (ITGC) requirements.
The role will also be responsible for paving the path for operational excellence using AI ops.
Matching Summary
The Adobe Commerce Platform Operations lead is responsible for end-to-end operational management of the enterprise Adobe Commerce (Magento) ecosystem across multiple tenants and brands.
Skills & Requirements
Must-have
Adobe Commerce (Magento) operations
multi-tenant commerce environments
SOX and ITGC compliance
incident, problem, change management
release and deployment management
AI ops for operational efficiency
Nice-to-have
customer experience improvements
DevOps and CI/CD pipelines
PCI DSS and GDPR frameworks
cloud-hosted Adobe Commerce
vendor and managed service provider collaboration
Key Requirements
7+ years of experience in eCommerce platform operations
3+ years managing teams
Four-year or Graduate Degree in Computer Science or related discipline or commensurate work experience
Demonstrated experience in automation and AI tools