As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking & Financial Advice.
The role involves completing Financial Health Checks to assess customers' financial needs and identifying changes while championing a risk-adverse culture.
Matching Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven experience in Customer Service
Experience in Financial Services or Retail
Ability to articulate financial terms clearly
Nice-to-have
Genuine interest in building a career
Ability to work in busy commercial environment
Interest in improving customer financial wellbeing
Key Requirements
Proven experience delivering exceptional Customer Service
Excellent communication skills
Ability to ask the right questions and act with integrity