Service Advisor / Customer Service

COMFORTDELGRO ENGINEERING PTE. LTD.

Singapore, Singapore
5.5 day onsite (mon–fri: 8am–5pm, sat: 8am–12pm)
1-3 years customer service experience
Valid class 3 driving license
Crm systems proficiency
ComfortDelGro Engineering Pte Ltd is seeking a Service Advisor to provide exceptional customer service in their automotive maintenance and repair workshop. The ideal candidate will have 1-3 years of customer service experience, preferably in the automotive sector, and will be responsible for engaging with customers, scheduling services, and resolving queries

Job Summary

  • The role involves serving as a key point of contact for automotive clients to ensure smooth service delivery and high customer satisfaction.
  • Candidates must coordinate repair schedules, troubleshoot issues, and maintain accurate records of interactions and warranty claims.
  • The position requires a valid Class 3 Driving License and willingness to work at service centers in Ubi or Loyang on a 5.5-day schedule.

Matching Summary

Match Score: 85

ComfortDelGro Engineering Pte Ltd is seeking a Service Advisor to provide exceptional customer service in their automotive maintenance and repair workshop. The ideal candidate will have 1-3 years of customer service experience, preferably in the automotive sector, and will be responsible for engaging with customers, scheduling services, and resolving queries.

Skills & Requirements

Must-have

  • 1-3 years customer service experience
  • Valid Class 3 Driving License
  • CRM systems proficiency
  • Microsoft Office suite skills
  • 5.5-day work week availability

Nice-to-have

  • Automotive industry experience
  • Process improvement suggestions
  • Cross-functional collaboration
  • Positive attitude and team player
  • Adaptable in fast-paced environment

Key Requirements

  • 1–3 years of customer service experience
  • Valid Class 3 Driving License
  • Proficiency in CRM and Microsoft Office

Work Rights

Not specified

Tailored Resume

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