Wood Mackenzie is seeking a Customer Support Specialist in Gurugram, India, to manage user operations for its core products. The ideal candidate should have strong communication, organizational skills, and at least 1-2 years of experience in a corporate environment
Job Summary
Deliver quality phone, email & webchat support to Wood Mackenzie's customers, and internal stakeholders, pertaining to user management, in a timely manner.
Become the established expert and owner of Wood Mackenzie product's user management and fluid in systems knowledge.
This role will focus on our Wood Mackenzie's Core products, Commodities, Trading & Analytics, and Short-Term Power customers, with responsibility for managing the day to day user management operations of this area of our business.
Matching Summary
Match Score: 85
Wood Mackenzie is seeking a Customer Support Specialist in Gurugram, India, to manage user operations for its core products. The ideal candidate should have strong communication, organizational skills, and at least 1-2 years of experience in a corporate environment.