As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
In-depth conversations with customers will cover Home Loans, Business Banking & Financial Advice, and account maintenance.
You will support customers with enquiries, process applications for credit products, and complete Financial Health Checks.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Financial Health Checks
Demonstrate in-branch technology
Provide effective solutions
Risk-adverse culture championing
Nice-to-have
Positive impact on customers' lives
Building a career with CommBank
Improving financial wellbeing
Working in a busy retail environment
Seeing the big picture for customers
Key Requirements
Proven experience in Financial Services, Retail or Hospitality