Manager - Hr Service Management

Amgen UK

Hyderabad, India
Hr service delivery
Servicenow experience
Operational excellence
The Manager, HR Service Management is responsible for driving operational excellence and service governance across HR service delivery

Job Summary

  • The Manager, HR Service Management is responsible for driving operational excellence and service governance across HR service delivery.
  • This role ensures that HR services are delivered efficiently and in alignment with enterprise standards.
  • The incumbent acts as a strategic partner to optimize HR service delivery and strengthen operational maturity.

Matching Summary

The Manager, HR Service Management is responsible for driving operational excellence and service governance across HR service delivery.

Skills & Requirements

Must-have

  • HR service delivery
  • ServiceNow experience
  • Operational excellence

Nice-to-have

  • Stakeholder management skills
  • Analytical thinking
  • Process governance mindset

Key Requirements

  • 9–14 years in HR Shared Services
  • Bachelor’s degree or relevant experience
  • ITIL Foundation certification preferred

Work Rights

Not specified

Tailored Resume

Cover Letter