Service Mapping Consultant Category Information Technology Location Nyc, Ny
Ariel Partners
Nyc, Ny, US
On-site
Servicenow service mapping
Servicenow discovery
Cmdb data integrity
Ariel Partners is seeking a Service Mapping Consultant in New York City to enhance and maintain service mapping within ServiceNow for a project focused on data center colocation and migration. The ideal candidate should possess knowledge of ServiceNow Service Mapping, CSDM frameworks, and have experience with hybrid environments
Job Summary
Develop, maintain, and optimize Service Mapping in ServiceNow, including creating and updating service maps and reusable patterns to reflect current infrastructure and application dependencies.
Leverage ServiceNow Discovery to continuously and automatically identify IT components, relationships, and business services across hybrid environments.
Integrate service mapping outputs into incident, change, and problem management workflows to improve root cause analysis and reduce mean time to resolution (MTTR).
Matching Summary
Match Score: 85
Ariel Partners is seeking a Service Mapping Consultant in New York City to enhance and maintain service mapping within ServiceNow for a project focused on data center colocation and migration. The ideal candidate should possess knowledge of ServiceNow Service Mapping, CSDM frameworks, and have experience with hybrid environments.
Skills & Requirements
Must-have
ServiceNow Service Mapping
ServiceNow Discovery
CMDB data integrity
hybrid environment discovery
CSDM framework
Nice-to-have
service taxonomy and lifecycle definitions
incident, change, and problem management integration
troubleshoot service mapping issues
Key Requirements
1–2 years of experience in ServiceNow Service Mapping or CMDB configuration
Exposure to CSDM or similar service taxonomy frameworks preferred
Experience collaborating with application owners or infrastructure teams
Demonstrated ability to document technical processes