Customer Support Engineer (IT) / 1 year renewable contract

TELISTAR SOLUTIONS PTE. LTD.

Singapore
X86 infrastructure enterprise products knowledge
Hardware troubleshooting and repair skills
Microsoft windows server or linux/unix familiarity
This role requires providing field support based on SLA with a weekly rotation for standby duties

Job Summary

  • This role requires providing field support based on SLA with a weekly rotation for standby duties.
  • The successful candidate will perform break-fix support including machine inspection, system checklist creation, and hardware replacement.
  • Candidates must possess strong x86 hardware technical knowledge to troubleshoot operating systems and virtualization in enterprise environments.

Matching Summary

Match Score: 75

This role requires providing field support based on SLA with a weekly rotation for standby duties.

Skills & Requirements

Must-have

  • x86 infrastructure enterprise products knowledge
  • hardware troubleshooting and repair skills
  • Microsoft Windows Server or Linux/Unix familiarity
  • virtualization solutions experience
  • ability to lift and move computer parts
  • server and desktop assembly/disassembly capability

Nice-to-have

  • strong problem-solving and analytical skills
  • service-oriented open mindset
  • team player in fast-paced environment
  • self-motivated delivery focused approach
  • openness towards different cultures

Key Requirements

  • Minimum 1 year experience in similar field
  • Diploma holder in an IT related discipline
  • CompTIA A+, Server+ or relevant certifications preferred
  • Experience with Microsoft MCSE/MCITP or VMware VCP is a plus

Work Rights

Not specified

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