Customer Service Specialist

Fairstone Bank

Toronto, Ontario, Canada
Base: $40,000 - $50,000; bonus/equity: not specifi...
Hybrid
Strong product knowledge
Availability for 35 hours per week
Experience in contact centre
Fairstone Bank is a leading alternative lending bank in Canada, providing innovative financial solutions to help Canadians achieve their goals

Job Summary

  • Fairstone Bank is a leading alternative lending bank in Canada, providing innovative financial solutions to help Canadians achieve their goals.
  • The Customer Service Specialist will handle inbound calls and resolve complex customer inquiries while maintaining high service standards.
  • Employees enjoy a hybrid work model, competitive salary, and comprehensive benefits including health coverage and retirement savings plans.

Matching Summary

Fairstone Bank is a leading alternative lending bank in Canada, providing innovative financial solutions to help Canadians achieve their goals.

Salary

Base: $40,000 - $50,000; Bonus/Equity: Not specified; Benefits: Comprehensive health and retirement plans

Skills & Requirements

Must-have

  • strong product knowledge
  • availability for 35 hours per week
  • experience in contact centre

Nice-to-have

  • advanced communication skills
  • ability to work independently
  • strong attention to detail

Key Requirements

  • post-secondary education in business or finance
  • 2+ years of customer service experience
  • working knowledge of mortgages and deposit products

Work Rights

Not specified

Tailored Resume

Cover Letter