Process & Performance Manager For Mmip

Satair A/S

Competitive remuneration including short term ince...
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Proven experience in product management or project manager role
Strong capability to drive change in complex environments
Excellent stakeholder management skills across hierarchical levels
** Satair A/S is seeking a Process & Performance Manager to lead digital transformation initiatives within their Customer Resolution Services team. The ideal candidate will have a strong background in product and project management, with a focus on enhancing customer communication processes in a global aviation environment. **

Job Summary

  • The role involves leading the Material Management Industrialisation Platform (MMIP) to transform operational customer communication processes from a fragmented setup to an integrated model.
  • Candidates will act as a workstream lead facilitating cross-functional alignment between technical, digital, business, and operations teams globally.
  • Satair offers competitive remuneration with short-term incentives, hybrid working arrangements, and 29 days of holiday plus senior and flex days.

Matching Summary

Match Score: 75

** Satair A/S is seeking a Process & Performance Manager to lead digital transformation initiatives within their Customer Resolution Services team. The ideal candidate will have a strong background in product and project management, with a focus on enhancing customer communication processes in a global aviation environment. **

Salary

Competitive remuneration including short term incentive bonus; Benefits: Hybrid working, flex time, 29 days holiday + senior/flex days, health insurance, canteen

Skills & Requirements

Must-have

  • Proven experience in Product Management or Project Manager role
  • Strong capability to drive change in complex environments
  • Excellent stakeholder management skills across hierarchical levels
  • Data-driven decision making capability
  • Ability to communicate effectively in English

Nice-to-have

  • Background in customer service organizations
  • Digital mindset to support growth
  • Experience allocating resources and creating timelines
  • Ability to shift priorities in dynamic environments
  • International team collaboration experience

Key Requirements

  • Professional level experience in Product Management or Project Management
  • English language proficiency required
  • Willingness to travel up to 20%

Work Rights

Not specified

Tailored Resume

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