Competitive remuneration including short term ince...
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Proven experience in product management or project manager role
Strong capability to drive change in complex environments
Excellent stakeholder management skills across hierarchical levels
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Satair A/S is seeking a Process & Performance Manager to lead digital transformation initiatives within their Customer Resolution Services team. The ideal candidate will have a strong background in product and project management, with a focus on enhancing customer communication processes in a global aviation environment.
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Job Summary
The role involves leading the Material Management Industrialisation Platform (MMIP) to transform operational customer communication processes from a fragmented setup to an integrated model.
Candidates will act as a workstream lead facilitating cross-functional alignment between technical, digital, business, and operations teams globally.
Satair offers competitive remuneration with short-term incentives, hybrid working arrangements, and 29 days of holiday plus senior and flex days.
Matching Summary
Match Score: 75
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Satair A/S is seeking a Process & Performance Manager to lead digital transformation initiatives within their Customer Resolution Services team. The ideal candidate will have a strong background in product and project management, with a focus on enhancing customer communication processes in a global aviation environment.
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Salary
Competitive remuneration including short term incentive bonus; Benefits: Hybrid working, flex time, 29 days holiday + senior/flex days, health insurance, canteen
Skills & Requirements
Must-have
Proven experience in Product Management or Project Manager role
Strong capability to drive change in complex environments
Excellent stakeholder management skills across hierarchical levels
Data-driven decision making capability
Ability to communicate effectively in English
Nice-to-have
Background in customer service organizations
Digital mindset to support growth
Experience allocating resources and creating timelines
Ability to shift priorities in dynamic environments
International team collaboration experience
Key Requirements
Professional level experience in Product Management or Project Management