Personal Lines Account Manager

Cross Agency

Us, MA, United States
Not specified (assumed to be onsite or hybrid based on role description).
Personal lines insurance expertise
Customer service delivery
Agency management system experience
Cross Agency is seeking a Personal Lines Account Manager to provide exceptional customer service and support to clients in the insurance sector. The ideal candidate will have experience in personal lines insurance, strong organizational and communication skills, and a passion for community involvement

Job Summary

  • Be part of a thriving family-owned company that’s grown from humble beginnings to one of the largest insurance providers in New England.
  • You will guide clients through every step of the personal lines insurance process, ensuring a seamless, customer-centric experience.
  • The company is deeply invested in community involvement, supporting local food banks and organizing volunteer programs.

Matching Summary

Match Score: 85

Cross Agency is seeking a Personal Lines Account Manager to provide exceptional customer service and support to clients in the insurance sector. The ideal candidate will have experience in personal lines insurance, strong organizational and communication skills, and a passion for community involvement.

Skills & Requirements

Must-have

  • Personal lines insurance expertise
  • Customer service delivery
  • Agency management system experience
  • Account review and analysis
  • Policy quote preparation
  • Data accuracy maintenance

Nice-to-have

  • Team collaboration skills
  • Organizational skills
  • Interpersonal communication
  • Knowledge of industry trends
  • Excel and Word proficiency

Key Requirements

  • Experience servicing personal accounts in insurance
  • Thorough knowledge of personal lines coverages and markets
  • Producer’s license preferred or to be obtained within 90 days
  • Experience with Excel and Word

Work Rights

Not specified

Tailored Resume

Cover Letter