Total Loss Adjuster, Personal Lines

Careers at Hallmark Home Mortgage

Total loss claims handling
Negotiation and settlement skills
Knowledge of salvage and title laws
The Total Loss Adjuster will handle first and third party total loss claims for all vehicle types including private passenger autos, trailers, RV’s, motorcycles, boats, farm equipment, construction equipment, commercial vehicles and commercial trucking

Job Summary

  • The Total Loss Adjuster will handle first and third party total loss claims for all vehicle types including private passenger autos, trailers, RV’s, motorcycles, boats, farm equipment, construction equipment, commercial vehicles and commercial trucking.
  • The role requires compassionate communication and persuasive negotiation to ensure a positive customer experience while complying with state regulations and company best practices.
  • The position involves working closely with appraisers, vendors, and lien holders to ensure accurate evaluations, timely claim resolution, and proper documentation.

Matching Summary

The Total Loss Adjuster will handle first and third party total loss claims for all vehicle types including private passenger autos, trailers, RV’s, motorcycles, boats, farm equipment, construction equipment, commercial vehicles and commercial trucking.

Skills & Requirements

Must-have

  • Total loss claims handling
  • Negotiation and settlement skills
  • Knowledge of salvage and title laws
  • Claims documentation and evaluation
  • Customer communication and empathy
  • Compliance with Fair Claims Practices Acts
  • Use of Total Loss Manager and vendor databases

Nice-to-have

  • Bilingual preferred
  • Strong verbal communication
  • Problem solver and adaptable
  • Can do attitude and initiative
  • Collaborative team environment
  • Strong analytical skills
  • Time management and prioritization

Key Requirements

  • State licensing for required states
  • Experience investigating and settling auto claims
  • Knowledge of auto insurance laws and regulations
  • Continuing education completion
  • Strong written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter