Service Delivery Manager

Newperkins

Gothenburg, Sweden
Leadership experience with direct personnel responsibility
Customer and stakeholder management skills
Experience in improvement work and process development
The Service Delivery Manager directs the coordination of technical and administrative support activities at the client site

Job Summary

  • The Service Delivery Manager directs the coordination of technical and administrative support activities at the client site.
  • Responsible for the development of personnel and operational processes delivered to the customer.
  • Ensures compliance with client procedures and maintains customer satisfaction.

Matching Summary

The Service Delivery Manager directs the coordination of technical and administrative support activities at the client site.

Skills & Requirements

Must-have

  • Leadership experience with direct personnel responsibility
  • Customer and stakeholder management skills
  • Experience in improvement work and process development

Nice-to-have

  • Excellent presentation and communication skills
  • Strong organizational skills
  • Ability to set direction and drive change

Key Requirements

  • Minimum Bachelor's Degree in Business, Engineering or Chemistry
  • At least 5 years of practical experience
  • 5 years of experience as people manager

Work Rights

Not specified

Tailored Resume

Cover Letter