Analyste Support Applicatif & Data

PwC UK

Not specified (assumed to be hybrid based on industry standards).
Level 1 & 2 application support
Power bi data visualization
Etl experience alteryx talend
PwC UK is seeking an Application Support Analyst with expertise in data visualization tools and experience in application support. The role involves providing level 1 and 2 technical support, collaborating with users and development teams, and contributing to process improvements in an international setting

Job Summary

  • The role involves providing Level 1 and 2 application support to internal and external clients in an international environment.
  • Responsibilities include diagnosing incidents, managing tickets via tools like ServiceNow, and escalating complex issues to development teams.
  • Candidates will utilize Power BI for reporting and documentation while collaborating with stakeholders across multiple countries.

Matching Summary

Match Score: 85

PwC UK is seeking an Application Support Analyst with expertise in data visualization tools and experience in application support. The role involves providing level 1 and 2 technical support, collaborating with users and development teams, and contributing to process improvements in an international setting.

Skills & Requirements

Must-have

  • Level 1 & 2 application support
  • Power BI data visualization
  • ETL experience Alteryx Talend
  • Python programming Databricks
  • ServiceNow or Jira ticketing
  • Fluent English and French

Nice-to-have

  • SharePoint knowledge desired
  • Power Automate PowerPlatform Suite
  • Microsoft Copilot familiarity
  • International environment experience
  • Process improvement mindset

Key Requirements

  • 3 to 4 years of application support experience
  • Master's degree (Bac+5) in Computer Science or related field
  • Fluent written and oral English and French

Work Rights

Not specified

Tailored Resume

Cover Letter