[오티스서비스엑스퍼트]강북지사 강북1지점장

OTIS ELEVATOR COMPANY

Nowon-gu, Seoul, Korea, Republic of
Not specified (assumed to be in-person based on job description).
Field employee safety, quality, compliance
Customer satisfaction and engagement
Operational efforts and efficiency
Otis Elevator Company is seeking a Service Supervisor for their Field Service team in Nowon-gu, Seoul. The role involves managing field staff, ensuring customer satisfaction, and improving operational efficiencies while prioritizing safety and training

Job Summary

  • The main goal of the role is to provide day-to-day management, training, and engagement for field staff, including employee selection, field training and safety.
  • This individual will also lead operational efforts and ensure superior customer satisfaction.
  • You will receive a long-term employment contract with the world market leader in a crisis-proof industry.

Matching Summary

Match Score: 85

Otis Elevator Company is seeking a Service Supervisor for their Field Service team in Nowon-gu, Seoul. The role involves managing field staff, ensuring customer satisfaction, and improving operational efficiencies while prioritizing safety and training.

Skills & Requirements

Must-have

  • Field employee safety, quality, compliance
  • Customer satisfaction and engagement
  • Operational efforts and efficiency
  • Technical support and sales estimation

Nice-to-have

  • Talent driven company culture
  • Values safety, ethics, quality, innovation
  • Team-oriented and dynamic environment
  • Passion for customer service

Key Requirements

  • High school education required
  • BA/BS degree preferred or equivalent relevant work experience
  • Experience leading a team of technicians
  • Elevator industry experience desired
  • Experience with digital applications for managing work teams
  • Excellent communication and leadership skills
  • Strong computer and technology skills

Work Rights

Not specified

Tailored Resume

Cover Letter