Technical Customer Care Specialist I (dealertrack)

Cox Automotive Corporate Services LLC

Overland Park, KS, US
Base: $16.59 - $24.86ph; bonus/equity: not specifi...
Fully remote
Technical troubleshooting skills
Excellent communication skills
Ability to work flexible hours
This position provides technical customer support to ensure customer satisfaction with products and services

Job Summary

  • This position provides technical customer support to ensure customer satisfaction with products and services.
  • The role involves engaging with customers to train them in operational procedures and resolve technical issues.
  • Employees are eligible for various paid time off and benefits, including health care insurance and retirement planning.

Matching Summary

This position provides technical customer support to ensure customer satisfaction with products and services.

Salary

Base: $16.59 - $24.86/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Technical troubleshooting skills
  • Excellent communication skills
  • Ability to work flexible hours

Nice-to-have

  • Experience with CRM systems
  • Automotive industry knowledge
  • Strong dependability and reliability

Key Requirements

  • High School Diploma/GED
  • Less than 2 years of experience
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter