Front Desk Representative

Optima Medical

Gilbert, AZ, US
On-site
Verify insurance coverage
Collect copayments and past due balances
Schedule patient appointments
Optima Medical is seeking a Front Desk Representative to support its operations across 30 locations in Arizona. The ideal candidate will have customer service experience, familiarity with medical front office tasks, and a positive attitude to join a supportive and growth-oriented team

Job Summary

  • Optima Medical is an Arizona-based medical group with 30 locations caring for over 200,000 patients statewide.
  • The role involves verifying insurance coverage, collecting payments, and managing patient appointment schedules.
  • The company offers substantial growth opportunities, leadership mentoring, and a comprehensive benefits package including medical and 401k.

Matching Summary

Match Score: 85

Optima Medical is seeking a Front Desk Representative to support its operations across 30 locations in Arizona. The ideal candidate will have customer service experience, familiarity with medical front office tasks, and a positive attitude to join a supportive and growth-oriented team.

Skills & Requirements

Must-have

  • Verify insurance coverage
  • Collect copayments and past due balances
  • Schedule patient appointments
  • Input and update patient information
  • Answer phones and relay messages

Nice-to-have

  • Positive attitude welcoming teamwork
  • Multitask efficiently in fast-paced environment
  • Excellent written and verbal communication skills
  • Detail oriented approach to data entry

Key Requirements

  • 1 year customer service experience required
  • Experience with EMR systems preferred
  • 1 year medical front office experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter