Senior Service Advocate

CVS Health

Multiple Locations
Base: $18.50 - $35.29; bonus/equity: not specified...
Ability to resolve complex issues
Strong member focus
Customer service experience preferred
The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries

Job Summary

  • The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries.
  • Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
  • We take pride in our comprehensive and competitive mix of pay and benefits.

Matching Summary

The Senior Service Advocate serves as the Single Point of Contact for handling member service inquiries.

Salary

Base: $18.50 - $35.29; Bonus/Equity: Not specified; Benefits: Comprehensive and competitive benefits

Skills & Requirements

Must-have

  • Ability to resolve complex issues
  • Strong member focus
  • Customer service experience preferred

Nice-to-have

  • Understanding of medical terminology
  • Problem solving skills
  • Empathetic and compassionate demeanor

Key Requirements

  • High School Diploma or G.E.D.
  • Some college preferred
  • Customer service experience in a transaction-based environment

Work Rights

Not specified

Tailored Resume

Cover Letter