Base: $21.68 - $36.13 hourly; bonus/equity: not sp...
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Customer service standards
Digital engagement
Sales process adherence
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M&T Bank is seeking a Universal Banker - Float to enhance customer experience through sales, service, and digital engagement in branch operations in Peabody, Massachusetts. The role requires traveling to different branches, addressing customer needs, and ensuring compliance with banking standards.
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Job Summary
Specializes in branch customer experience through sales, service and digital engagement of Consumer and Business Banking customers.
Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch.
Float Universal Banker will frequently travel to different branches within a designated area to assist branch staff as needed.
Matching Summary
Match Score: 75
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M&T Bank is seeking a Universal Banker - Float to enhance customer experience through sales, service, and digital engagement in branch operations in Peabody, Massachusetts. The role requires traveling to different branches, addressing customer needs, and ensuring compliance with banking standards.
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Salary
Base: $21.68 - $36.13 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service standards
Digital engagement
Sales process adherence
AML, BSA, KYC processes
Customer transaction accuracy
Nice-to-have
Empathy and customer centricity
Flexibility and adaptability
Entrepreneurial spirit
Critical thinking
Key Requirements
High school diploma or equivalent
1 year retail sales, call center, customer service, or telesales experience