Associate Manager, Customer Care, Medical Anz

Stryker

Multiple Locations
Hybrid
Leadership in customer service
Process improvement experience
Call center management
We are seeking a people focused Associate Manager to lead our Customer Service team within the Medical division

Job Summary

  • We are seeking a people focused Associate Manager to lead our Customer Service team within the Medical division.
  • You will drive process improvements, implement efficiency initiatives, and foster a culture of compliance and quality.
  • This position requires a hands-on approach to support standard customer service tasks while focusing on productivity enhancements.

Matching Summary

We are seeking a people focused Associate Manager to lead our Customer Service team within the Medical division.

Skills & Requirements

Must-have

  • Leadership in customer service
  • Process improvement experience
  • Call center management

Nice-to-have

  • Familiarity with hospital systems
  • Experience with Lean and Six Sigma
  • Team development skills

Key Requirements

  • Proven experience leading customer service
  • Strong attention to detail
  • Experience with ERP systems

Work Rights

Not specified

Tailored Resume

Cover Letter