Trainer

Acquire Asia Pacific Pty

Quezon City, Philippines
Module creation and curriculum design
Training needs analysis
Contact center kpis
The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values

Job Summary

  • The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values.
  • Key responsibilities include conducting training needs assessments, facilitating classes, reviewing course curricula, and verifying training effectiveness.
  • Join the A-Team and experience the A-Life at an award-winning global outsourcer providing contact center and back-office services.

Matching Summary

The Trainer enhances employee competencies by designing and delivering training programs that improve workplace performance in alignment with the company’s core values.

Skills & Requirements

Must-have

  • module creation and curriculum design
  • training needs analysis
  • contact center KPIs
  • MS Office proficiency
  • coaching and facilitation skills

Nice-to-have

  • innovation and teamwork
  • global client support
  • employee development focus

Key Requirements

  • 2 years BPO industry Trainer experience
  • Documentation and reporting skills
  • Numerical and analytical ability
  • Statistics and data interpretation knowledge
  • Technical class preparation skills

Work Rights

Not specified

Tailored Resume

Cover Letter