Patient Relations Representative - Temporary Full Time

Southlake Regional Health Centre

Newmarket, ON, Canada
$50.53 - $60.07 ph; bonus/equity: not specified; b...
On-site
3 years experience in patient relations
Expertise in customer service strategies
Ability to handle stress and manage workload
The Southlake Regional Health Centre is seeking a temporary full-time Patient Relations Representative to act as a liaison between patients and hospital staff, addressing feedback and ensuring patient rights. The ideal candidate will possess a healthcare degree, relevant experience, and strong communication skills in a people-first workplace culture

Job Summary

  • The Patient Relations Representative acts as a liaison between patients and hospital staff.
  • The role involves investigating and responding to patient feedback for satisfactory resolution.
  • Southlake Health promotes a people-first workplace environment focused on belonging and wellness.

Matching Summary

Match Score: 85

The Southlake Regional Health Centre is seeking a temporary full-time Patient Relations Representative to act as a liaison between patients and hospital staff, addressing feedback and ensuring patient rights. The ideal candidate will possess a healthcare degree, relevant experience, and strong communication skills in a people-first workplace culture.

Salary

$50.53 - $60.07 per hour; Bonus/Equity: Not specified; Benefits: Progressive health and dental plans, HOOPP pension plan

Skills & Requirements

Must-have

  • 3 years experience in Patient Relations
  • Expertise in customer service strategies
  • Ability to handle stress and manage workload

Nice-to-have

  • Crisis intervention skills
  • Cultural diversity awareness
  • Strong interpersonal communication skills

Key Requirements

  • Baccalaureate Degree in a Health Care Discipline
  • Training in Complaint Management and Mediation
  • Regulatory College membership required

Work Rights

Not specified

Tailored Resume

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