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The After Hours Optimiser position at nbn involves coordinating field operations during non-standard hours to ensure customer satisfaction and operational efficiency. The role requires strong planning and communication skills, particularly in a telecommunications environment, with a focus on technician safety and effective team management.
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Job Summary
You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.
Matching Summary
Match Score: 75
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The After Hours Optimiser position at nbn involves coordinating field operations during non-standard hours to ensure customer satisfaction and operational efficiency. The role requires strong planning and communication skills, particularly in a telecommunications environment, with a focus on technician safety and effective team management.
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